Frequently Asked Questions
Quick answers about our sudz, shipping, wellness goodies, orders, and more.
π§Ό What kind of products does Silver Sudz sell?
We offer handmade soaps, bath and body products, wellness goods, sea moss, raw butters, herbal items, and carefully sourced imported products.
πΏ Are your products natural?
Many of our products are made with natural, organic, or wildcrafted ingredients. Please check each product description for specific ingredient details.
π How much is shipping?
We offer flat rate shipping: $15 USD within the United States, and $40 USD for Canada and Mexico.
π Do you ship internationally?
Yes. For orders outside the United States, Canada, or Mexico, please contact us first so we can calculate the best shipping cost for your location.
π¦ How long does order processing take?
Processing times can vary depending on order size, handmade product availability, imported goods, and seasonal demand. We do our best to pack and ship orders with care.
β©οΈ Can I return my order?
Because many items are personal care, wellness, bath, body, or consumable products, opened or used items may not be eligible for return. Unused and unopened items may be considered for return approval. Please contact us before sending anything back.
π₯ What if my order arrives damaged?
Please contact us as soon as possible with your order number and photos of the damaged package or item. Weβll review the issue and help make it right.
π€ Do you offer wholesale?
Yes, wholesale inquiries are welcome. Please contact us with your business details, products of interest, and estimated order quantity.
β¨ Do you take custom requests?
Custom requests may be available depending on the product, ingredients, quantity, and current production schedule. Contact us and tell us what you have in mind.
π¬ How can I contact Silver Sudz?
Email us at sales@silversudz.com or call
864-346-0719.
Still got questions?
Weβre real people who love good sudz, clean ingredients, and happy customers.
